Shipping Policy

Last updated: August 2026

Thank you for shopping with RiffRise™. This Shipping Policy explains how we process and deliver orders.

Order Processing

Orders require processing before shipment. Processing times may vary depending on order volume, product availability, holidays, and other circumstances.

Once your order has shipped, you will receive a shipping confirmation with tracking information where available.

Shipping Times

Estimated delivery times are displayed during the ordering process or otherwise communicated on our website.

Delivery estimates begin after your order has been processed and shipped.

Please remember that estimated delivery dates are not guaranteed. Customs processing, severe weather, carrier delays, peak shopping periods, and other circumstances outside our control can affect delivery times.

Worldwide Shipping

RiffRise™ may ship to eligible destinations internationally.

Shipping availability, costs, and estimated delivery times may vary by destination and will be shown where applicable during checkout.

Tracking Your Order

When tracking is available, your tracking information will be emailed to the address used when placing your order.

Please allow some time after receiving your tracking number for the carrier's tracking system to update.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error in your shipping information, contact riffrisesupport@gmail.com immediately.

We cannot guarantee address changes after an order has entered processing or shipped.

Additional shipping costs resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.

Lost or Delayed Packages

If your tracking information has not updated for an unusually long period or your order appears to be lost, contact us at riffrisesupport@gmail.com.

We will review the situation and assist you with the appropriate next steps.

Damaged Packages

If your product arrives damaged, please take photos of the product and packaging and contact us promptly at riffrisesupport@gmail.com.

Include your order number and photos so we can review the issue.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Unless otherwise stated during checkout, customers may be responsible for these charges. RiffRise™ does not control charges imposed by local customs authorities.

Contact

For shipping questions or help with an order:

RiffRise™
Email: riffrisesupport@gmail.com